The Kaiser Permanente Advantage

Kaiser is uniquely designed to give you some of the things you need to live well—all together in one easy to use package. This is health care that fits your life.

Choosing Your Doctor

With some health plans: All you know is that your doctor accepts your insurance.

With Kaiser Permanente: Get to know your doctor ahead of time. Browse our doctor bios on kp.org and choose one based on what’s important to you. You can switch doctors at any time.

Getting Care In Your Language

With some health plans: Some health plans have few multilingual doctors.

With Kaiser Permanente: We have multilingual doctors and staff, and we offer interpretation services by phone in 140+ languages.

Calling an Advice Nurse 24/7

With some health plans: When your child has a late-night fever, there’s often no medical advice available.

With Kaiser Permanente: You can call our advice nurses, who have access to your detailed health information, 24/7, and get answers to your questions without waiting for an appointment.

Visiting a Specialist

With some health plans: Hope that your primary care doctor has sent your records.

With Kaiser Permanente: Your specialist has already reviewed your information via your electronic health record and can start caring for you right away.

Managing Your Care, Anytime, Anywhere

With some health plans: You keep track of all your own medical records, and when you have a question or need an appointment, you have to call and wait on hold.

With Kaiser Permanente: Schedule routine appointments, view past visit information, refill most prescriptions, and see most lab test results from home or work — or on the go with our mobile app.

During Your Visit

With some health plans: Your doctor flips through your files, searching for answers you’ve already provided.

With Kaiser Permanente: Your doctor can easily review your medical history through your electronic health record, so there’s more time to focus on you.

Choosing How You Manage Your Health

With some health plans: Your doctor flips through your files, searching for answers you’ve already provided.

With Kaiser Permanente: It’s up to you how you manage your health – in person, by phone, or online. And you have the option to email your doctor’s office with routine questions and get a reply usually within 48 hours.